What biomedical equipment services does Medical Imaging Equipment Service provide?

We provide preventive maintenance, corrective repair, calibration, electrical safety inspection, and isolated power system (IPS) testing for hospitals, surgery centers, and clinics.

Are your biomedical technicians certified?

Yes. Our BMETs are certified and our work follows Joint Commission, CMS, and NFPA 99 standards so your facility stays survey-ready.

How fast can you respond to an equipment failure?

We offer scheduled preventive maintenance plus priority on-call service to minimize downtime on critical medical equipment.

Do you help with regulatory compliance and documentation?

We do. Every service includes the documentation you need for Joint Commission, CMS, and NFPA 99 surveys.

How do I request service or a quote?

Call (424) 204-2382 or email info@medicalimagingequipmentservice.com and our team will schedule an assessment.

Medical Imaging Equipment Service | CT, MRI, X-Ray, Ultrasound Maintenance

Keeping your imaging equipment in a state of peak operational readiness.

A veteran-owned, minority-owned biomedical engineering company specializing in the repair, calibration, and preventive maintenance of medical imaging equipment — CT, MRI, and X-ray — along with every other modality of diagnostic and therapeutic medical equipment. A proud member of the BiomedRx Service Network.

Imaging

Servicing vs. Remanufacturing: Where CT and MRI Work Falls

The FDA's framework, set out in its finalized remanufacturing guidance, draws a bright line that shapes imaging service. Servicing is repair and preventive or routine maintenance that returns a finished device to the OEM's original safety and performance specifications; remanufacturing is work that significantly changes those specifications or the device's intended use, and it triggers premarket, registration, and quality-system obligations.

For high-throughput CT and MRI systems, that distinction governs how upgrades, part substitutions, and software changes are handled. Keeping activity firmly on the servicing side — restoring OEM specifications with documented calibration — is what keeps a facility's program straightforward and its accreditation evidence clean under Joint Commission environment-of-care expectations.

Sources: FDA — Remanufacturing of Medical Devices Guidance; The Joint Commission

X-Ray

X-Ray Service Under FDA Radiation-Emitting-Product Rules

X-ray service centers on the generator, the tube, and verification of radiation output — the elements that determine both image quality and patient dose. When output drifts, images degrade and dose can rise, so measurement and correction sit at the heart of the work.

Because these systems emit ionizing radiation, they fall under the FDA's radiation-emitting-products authority and state radiation-control programs, which may require periodic performance testing, sometimes by a qualified medical physicist. Restoring output to the manufacturer's specification is servicing; documenting it supports both radiation-safety compliance and Joint Commission review. Exact intervals vary by state and modality and should be confirmed locally.

Sources: FDA — Radiation-Emitting Products; The Joint Commission

Calibration

Calibration: The Documentation That Keeps Service Defensible

Calibration confirms that a device's readings match a known reference within stated tolerances, so a monitor or analyzer performs as its display claims. Where possible it is traceable to recognized standards, which is what makes a measurement defensible rather than merely internal.

Under the FDA's servicing framework, calibration that returns a device to its OEM specifications is squarely servicing, not remanufacturing — provided it does not alter the device's performance specifications or intended use. AAMI publishes the technical guidance the field relies on, and Joint Commission environment-of-care standards expect a managed, well-recorded equipment program. Traceable, documented calibration is what turns routine service into evidence a surveyor accepts.

Sources: AAMI; FDA — Remanufacturing and Servicing Medical Devices

Field Service

Third-Party Field Service After the FDA's Final Guidance

Manufacturers often extend their reach by outsourcing installation, repair, preventive maintenance, and in-service education rather than staffing technicians in every region. The FDA has examined third-party servicing of medical devices and, in its report to Congress, did not find broad evidence that it endangers public health, while emphasizing quality processes, calibration, and documentation.

The 2024 final remanufacturing guidance sharpened the boundary that field-service organizations work within: activities that keep a device to its original specifications are servicing, while those that significantly change performance, safety, or intended use cross into remanufacturing and its added regulatory duties. Outsourced service that follows manufacturer specifications and keeps complete records is how the quality bar is met in practice.

Sources: FDA — Remanufacturing and Servicing Medical Devices; FDA — Remanufacturing Guidance

Isolated power system and line isolation monitor testing

Compliance

Isolated Power System Testing to NFPA 99

Isolated power systems in wet procedure locations such as operating rooms lower shock risk and keep power flowing even after a single ground fault. A line isolation monitor continuously tracks total hazard current and alarms before it becomes dangerous, warning staff without cutting power mid-procedure.

NFPA 99, the Health Care Facilities Code, governs the design and testing of these systems, and facilities typically verify monitor function on a periodic schedule as part of their Environment of Care program. Since the alarm is the protective mechanism, confirming it trips at the correct threshold is the core of the test. Specific intervals and thresholds should be checked against the current NFPA 99 edition and manufacturer guidance.

Sources: NFPA 99 Health Care Facilities Code; The Joint Commission

Servicing surgery center and anesthesia support equipment

Surgical

Surgery & Anesthesia Support: Servicing at the Sharp End of Care

Anesthesia delivery units and surgery support equipment keep patients ventilated, monitored, and stable during procedures, which makes their reliability and calibration a direct patient-safety matter rather than a convenience.

These machines undergo manufacturer-specified preventive maintenance and performance checks — servicing under the FDA's framework, since the goal is to restore original specifications rather than change them. Their records are the documentation surveyors expect under Joint Commission environment-of-care standards, and AAMI provides the widely used technical guidance for maintaining and safety-testing this class of equipment. Following the manufacturer's schedule and keeping thorough records is central to doing the work defensibly.

Sources: The Joint Commission; AAMI

Devin Lockett

Devin Lockett is the founder and entrepreneur behind this venture and the wider BiomedRx family of companies—spanning healthcare technology, wellness, media, and community initiatives. He builds brands focused on quality, service, and independent ownership.